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Return Policy

Changed, Cancelled & Returned Orders

Returns: Online/Phone Purchases

We are happy to accept returns on entire or partial orders with a 5 carton minimum. There is a 30% restocking fee on all return orders. Returns are valid for non sale items (items must be standard running line products and not discontinued). The return must be in unopened, resalable cartons and must be received within 60 days of the date on the original sales receipt. In the event the product needs to be shipped back to us, the cost of shipping is the responsibility of the customer. All returns must be authorized by Hardwood Bargains prior to shipping and Hardwood Bargains must issue a return authorization number. Please contact us for a return freight quote and to receive your RA number by calling us at 877-853-5667 or by emailing us at returns@hardwoodbargains.com. Refunds are processed within 10-14 days and are only processed after the product has been received by our warehouse in good, resalable condition. It is the customers responsibility to ensure that the shipment is palletized and secured prior to return shipping. Please package returns carefully so they arrive in original condition.

Returns: In Store Purchases

We are happy to accept returns on entire or partial orders. There is a 30% restocking fee on all return orders. Returns are valid for non sale items (items must be standard running line products and not discontinued). The return must be in unopened, resalable cartons and must be received within 60 days of the date on the original sales receipt. If you are local to Hardwood Bargains, simply bring your new, unopened cartons back to your local showroom. In the event the product needs to be shipped back to us, the cost of shipping is the responsibility of the customer. All returns must be authorized by Hardwood Bargains prior to shipping and Hardwood Bargains must issue a return authorization number. Please contact us for a return freight quote and to receive your RA number by calling us at 877-853-5667 or by emailing us at returns@hardwoodbargains.com. Refunds are processed within 10-14 days and are only processed after the product has been received by our warehouse in good, resalable condition. It is the customers responsibility to ensure that the shipment is palletized and secured prior to return shipping. Please package returns carefully so they arrive in original condition.

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